A portal where clients answer their own questions.
Their cases, their updates, the documents you chose to share, and the paperwork you need back from them — in one place, scoped to them and nothing else.
Half the email a firm sends is a client asking what is happening, and the other half is asking a client for a document they were already asked for twice.
Both are answerable without a lawyer. Neither gets answered without one, because the only route the client has is to email whoever they last spoke to — and the only route the firm has to chase a passport copy is to email them back.
What the client sees, and nothing else.
- 01
Their own matters, scoped to them
Cases and projects the client is party to, in a portal that holds only their work. The boundary is enforced where the data is read, so a client cannot reach another client's matter by any route — not by guessing an identifier, not by any other.
- 02
The updates you have sent them
Every update the firm has approved and sent, with its attachments, kept where the client can find it again. "Could you resend that email from March" stops being a task for someone at the firm.
- 03
Documents you chose to share
A document reaches the portal because someone shared it deliberately, not because it happened to sit on a matter the client can open. Shared material is grouped by the case or project it belongs to.
- 04
Paperwork you need back, requested properly
Ask for a document through the portal and the client uploads it there — several files at once if they have them. The request has a state, so the answer to "have they sent the trade licence yet" is on screen rather than in someone's memory of an email thread.
- 05
Onboarding they complete themselves
The KYC questionnaire reaches the client through the same portal, in Arabic or English, under your firm's branding — so a client's first experience of the firm's systems is one place rather than four.
The same thing, on screen.
What the client sees: their updates, their documents, their matters — and nothing else.
What changes for the firm.
- Clients answer their own "what is happening" without emailing anyone.
- A document request has a status instead of a place in a thread.
- Shared material reaches a client because someone shared it.
- "Can you resend that" stops arriving.
- A client sees their matters and cannot reach anyone else's.
- Onboarding, updates and documents are one destination, not four.
Everything included, in one place.
Scoped at the record
What a client can reach is enforced where the data is read rather than by which screens they are shown, so the boundary holds however the request is made.
Document requests with a state
Ask for specific paperwork, let the client upload it directly, and see what is outstanding — instead of reconstructing which of three chasing emails was answered.
Deliberate document sharing
Documents become visible to a client by being shared, so what leaves the firm is a decision rather than a consequence of where a file was filed.
Their update history
The updates the firm has sent, with attachments, retained where the client can retrieve them — which removes most of the reason clients email to ask.
Cases and projects
The matters a client is party to, with the progress the firm has chosen to publish, so a client following their own case does not need a fee earner to narrate it.
KYC through the same door
Onboarding questionnaires reach the client in the portal, in their own language and under the firm's branding, rather than as a separate link from a separate system.
Common questions about this feature.
No. Scope is enforced at the point data is read rather than by hiding screens, so a client reaches their own matters and identifiers outside that scope do not resolve for them at all. This is the same mechanism that governs external counsel access, and it has been tested directly rather than assumed.
Somebody shares them. A document does not become visible to a client because it sits on a matter they can open — it becomes visible because a person decided to share it. That is deliberately the only route in.
Yes, and the request is tracked. You ask for specific paperwork, the client uploads it directly — several files at once if needed — and the request carries a state, so what is still outstanding is visible rather than reconstructed from an email thread.
Yes. The portal, the updates and the KYC questionnaire are all bilingual, so a client reads their own matter in the language they do business in rather than in the language the firm's system happens to default to.
Works with the rest of the platform.
Conflict checks & KYC
Screen every new matter against your whole book of business, and run client due diligence with a documented approve or reject trail.
Read ›AI case workspace
One workspace over a case's documents, with three ways into it: a dated chronology, a map of every party, and answers cited to the page they came from.
Read ›Obligations & renewals
Every dated commitment — trade licence renewals, regulatory filings, powers of attorney, document expiries — attached to the client, case or project it belongs to, with a named owner and a reminder before it falls due.
Read ›Hearings & calendar
The daily hearing roll the way Gulf practice actually runs it — banded by instance, filtered by emirate and hearing type, in Arabic or English, on Hijri or Gregorian dates.
Read ›Legal accounting
The VAT return as a report rather than a reconstruction, tax and currency held on the client so an invoice is right by construction, and one position across the whole book — with the bookkeeping proper left to the package built for it.
Read ›Matter & case management
Every matter in one record — parties, documents, hearings, minutes and deadlines, from registration through to an appeal window that counts itself down.
Read ›See it on your own matters
A short walkthrough with our team, using the kind of work your team handles day to day.