Legal documents

The documents that govern use of CasEngine, each with the version and the date it takes effect. Where a newer version is published but not yet in force, it is shown here and marked as such.

• Terms and ConditionsVersion 3.0.1 · Effective 29 September 2026Clause 17.1 now gives the address of the Service Level Schedule in place of a placeholder, and new Clause 24.5 states that an external AI assistant or application a Subscriber connects is a third-party integration whose provider is not our sub-processor and to which the Section 18 AI commitments do not apply. No change to any right or obligation in Version 3.0, so no fresh acceptance is required.
• Privacy PolicyVersion 3.0.1 · Effective 29 September 2026New clause 7.2A describes connections to external AI assistants: off by default, approved per person, limited to what that person can already see, the provider is not our sub-processor and the clause 6 AI safeguards do not apply to it. Clause 8.2 lists that connection among the situations in which information leaves the UAE. No other change from Version 3.0.
• Sub-processorsVersion 1.0 · Effective 15 September 2026Initial list. Twilio named as the WhatsApp delivery provider alongside Meta Platforms.
• Service Level ScheduleVersion 1.0 · Effective 29 September 2026Initial schedule referred to in Section 17 of the Terms: 99.5% monthly Availability Target, maintenance windows, support hours and the four severity levels with response targets.
• CookiesVersion 1.0 · Effective 15 September 2026Initial page; website cookie audit pending.