Legal documents

The documents that govern use of CasEngine, each with the version and the date it takes effect. Where a newer version is published but not yet in force, it is shown here and marked as such.

• Terms and ConditionsVersion 3.0 · Effective 15 September 2026Wholesale replacement of the December 2023 document. Adds on-premise, service levels, AI features, data protection (usable as a DPA), portal users, amendment mechanism, compliance and API terms; liability cap 6/12 months' fees; export unconditional on payment.
• Privacy PolicyVersion 3.0 · Effective 15 September 2026Wholesale rewrite: controller/processor split, AI section, data location and transfers, sub-processor list, support-access disclosure, retention, rights, DPO.
• Sub-processorsVersion 1.0 · Effective 15 September 2026Initial list. Twilio named as the WhatsApp delivery provider alongside Meta Platforms.
• CookiesVersion 1.0 · Effective 15 September 2026Initial page; website cookie audit pending.