Case Managment

Privacy Policy

Privacy Statement


Code Engines Software LLC (“CASENGINE”, “CODENGINES” or “WE”) has made this policy to explain how we collect, store or share the data associated with you as your personal information. This policy also covers the use of Cookies or similar technologies. This policy applies to all the elements that includes the website “casengine.app” or it’s subdomains as well as the Mobile application. This policy also applies to the CASENGINE application hosted on client specific data center (on-prem). By accessing or using CASENGINE services, you are accepting this privacy policy.

CASENGINE takes all possible measures to secure your personal data. We have security measures in place to avoid any unauthorized access or disclosure of your personal information.

Data Collection

Personal Information

We collect Personal Information such as your name, email, phone, mobile, address, location, device details, IP address – that you chose to provide to CASENGINE, by filling the forms on our website of by any other communication channel in order to contact you to avail CASENGINE services. We may receive personal information about you from our partners or marketing agents or any third party like advertising networks or analytic providers.

Data Analytics and System Performance

Some information like IP, location, browser etc. is collected automatically about the device when you chose to use CASENGINE services which will not allow us to identify you.

Confidential Customer Data

Customer data refers to the data that you upload or enter to CASENGINE applications while using the services such as your leads, client, matters, cases, billing and invoicing details and data that you chose to upload on CASENGINE app to utilize the services. Such data is securely stored on CASENGINE’s cloud and never accessed without the consent from you. Such data is stored securely on isolated databases and no employee has access to the same unless you submit any
such request to help using the CASENGINE services smoothly.

Data Disclosure

Personal Information

We may share your personal information such as “Name”, “Email”, “Phone”, “Location” with business partners, vendors, suppliers, subsidiaries, employees, ad, search engine, analytics and or payment agencies only in order to provide efficient services to you. Such information may also be disclosed to external agencies in order to comply with any legal obligation.

We also disclose some personal information on our websites in form of testimonials, blogs, social media posts etc. If you do not wish to disclose that information in blogs, testimonials or social media posts, please send an email to privacy@codengines.com

Data Analytics and System Performance

Such information like IP, location, browser etc. is disclosed to data analytics tools and CASENGINE employees to keep the services efficient and boost system performance.

Confidential Customer Data

Customer data is stored securely on isolated databases and no employee has access to the same unless you submit any such request to help using the CASENGINE services smoothly.

Data Storing and Transfer

Security

CASENGINE has applied all possible measures to secure the data that we collect and store. We review our security measures time to time and make sure we adhere to all latest developments to protect your data and privacy. The infrastructure is constantly monitored and the IT team takes utmost care in keeping the cloud and data secure.

By no means anyone can access or share Customer’s confidential data unless there is a specific request and consent from the customer.

To know more about our security guidelines please visit https://casengine.app/security/casengineappsecurity.pdf

Data Retention
Information collected will be retained for as long as necessary to fulfil the purpose of its collection in order to provide the required service in relation to CASENGINE or to contact you for business interests.

Your Rights
You may at any point in time, mail us on privacy@codengines.com in case you wish to:

    1. Access your personal information
    2. Want to make any amendments to your personal information
    3. Want to completely erase your personal informationCookies

Cookies store user’s data when they use CASENGINE services or visit their website. This data helps us to operate the services offered by CASENGINE properly and enhance the user experience based on the preferences. In order to utilize CASENGINE services efficiently, the users must allow the use of cookies.

Like many other websites, we collect information about our users’ utilization and navigation of CASENGINE. This information helps us to design our website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Links to other websites
CASENGINE website or application may contain links to other websites. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and this privacy policy will not govern those sites.

Policy towards Children and Intended Age
As a business-to-business organization, we do not knowingly collect information from children under the age of 18. Online registration and website usage is designed for adults who are professionally engaged in the businesses we serve.

Changes to this policy
We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy, we will update the “last modified” date.

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